Train employees of each department how they contribute to park revenue goals.Work collaboratively with the marketing team to develop and/or coordinate park promotions and marketing strategies.Drive the achievement of park revenue goals in the areas of membership sales, birthday parties, and special events.Be a strategic leader by managing park operations and expenses according to Profit & Loss (P&L) statements Oversee purchases, inventory, and additional park costs, renegotiate terms when able and necessary.Any customer service issues that arise, it is expected that the General Manager will continue to provide an awesome experience through the listening, discussion, and resolution of issues and completing all necessary follow up and documentation.Īwesome Business – Revenue & Expense Management.Provide memorable moments for our customers by being proactive, responsive, and engaged in their experience while they’re at the park.Be an effective park liaison through consistent communication across all departments and our corporate team.Additionally, a GM is responsible for any discipline and termination of team members as necessary. Own and oversee all phases of employment including hiring, training, monitoring growth and progress.Create a positive park culture by recognizing accomplishments and learning what motivates team members so we can be successful together.Oversee the training AGM’s and Team Leads are providing to all park team members.

Develop Assistant General Managers and Team Leads to become excellent people leaders, operation experts, and business savvy.Be a hands-on leader and role model able to support the team by executing any park position as needed.Under the direction of the District Manager, the General Manager oversees 3 areas that make our parks stand out:Īwesome People – Team Members & Customer Service Is results-driven, reliable, detail-oriented, and organized.Is available to work nights, weekends, and holidays as needed.Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.Is able to stand for long periods of time and lift a minimum of 20 pounds.Demonstrated experience hitting or exceeding company KPI’s.Prior experience leveraging P&L reports to set and manage business revenue goals.Experience in a high customer volume recreation, fitness, retail, restaurant, hospitality, or related environment.

Has 2 years of experience in sales membership sales preferred.

Minimum of 3 years of overall management experience.

Has completed their high school diploma or equivalent education Associates or bachelor’s degree preferred.

This is a great opportunity for someone who.

They don’t take for granted that the success of a park rests on their shoulders through the park culture they cultivate and the results they drive. Purveyors of AWESOME looking for an opportunity to be the ringmaster! Our GM’s are savvy people, business, and operations leaders. With well-known brands like DEFY, Sky Zone, and Rockin’ Jump spanning the globe, we’re a place where children, teens, and even parents can shake up the norm and play! We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world. We’re ambitious, fearless, and refuse to be confined. We’re the people that like to exercise but LOVE to have fun.

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